• smart facts Frequently asked questions answered about Smartstone products. Find information on pricing, purchase, care and fabrication. Access warranty forms. Request a service call. Need more? Email us direct with your enquiry.

Smartstone quartz surfaces are designed to offer high performance
with low maintenance, and being non-porous it will never need
sealing or waxing. Only a little commonsense is needed to care
for your Smartstone surface.

CARE AND maintenance GUIDE

Smartstone surfaces are certified

All Smartstone quartz surfaces carry a 15 year limited warranty.
For full details on the warranty please refer to our warranty brochure.





    Q. What is Smartstone made of?

    Smartstone is a surface material composed of a minimum of 93% natural quartz, resins used as a binding agent and pigments. Smartstone’s veined surfaces are manufactured using advanced technology to create the most natural looking surfaces available in engineered stone.

    Q. How durable is Smartstone?

    Smartstone gives you the beauty of natural stone but with a harder surface. Quartz is one of the hardest minerals on earth and therefore Smartstone offers superior durability and the practical benefits of being:

    - heat resistant
    - scratch resistant
    - stain resistant
    - chip resistant
    - chemical resistant
    - non porous
    - mould and mildew resistant

    Q. Can Smartstone be used in food preparation areas?

    Yes. Smartstone is virtually non-porous and perfectly suited for residential and commercial kitchen areas and food preparation areas. Smartstone is compliant with the International Health and Safety Foundation sanitary standard NSF51 that guarantees that its quartz-based surfaces are safe for use in all food environments.

    Q. What edge profile can I have on my Smartstone benchtop?

    Smartstone can be fabricated with any edge profile but square edges are not recommended as they are most prone to damage from chipping. The most common type is the pencil or bevelled edge. All polished edges should have a minimum radius of 4-5mm as the greater the surface area of the edge; the more resistant the edge will be to chipping. The Smartstone Warranty does not cover damage to polished edges through wear-and-tear or negligence.

    To achieve the best possible finish, Smartstone recommends a mitred edge for the Naturale Collection.

    Q. Where in my home can Smartstone be applied?

    Smartstone is ideal for kitchen bench tops, splashbacks, bathroom vanity tops, bath and shower surrounds, custom furniture applications and almost any internal bench top application. 
Smartstone is also widely used in commercial applications.

    Q. Can Smartstone be used outdoors?

    Smartstone is not recommended for external use. Outdoor applications of Smartstone Quartz are not covered by Smartstone’s 15-year Limited Warranty.

    Q. What makes Smartstone’s colours so unique?

    Smartstone’s collections offer an exceptional purity and consistency of colour and pattern that can’t be found elsewhere. And all colours in our range are exclusive to Smartstone. Every surface product has been sourced from leading manufacturers internationally to offer the most beautiful and versatile colour collection available.

    Q. Is Smartstone stain resistant?

    Yes, Smartstone is extremely resistant to staining. We’ve tested coffee, tea, fruit juices, liquid food colouring, Coca-Cola, red wine and olive oil and these substances did not leave stains on Smartstone. (Testing performed by CSIRO)